Privacy Policy

At Happily Divorced Family Law Mediation Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What Information We Collect?
We may collect the following personal information:

• Your name and contact details (e.g. email address, phone number)
• Information related to your family law matter
• Any other personal or sensitive details you provide via our website or during mediation services

How We Collect Information?
We may collect personal information when:

• You complete a contact form on our website
• You book a consultation or mediation session
• You communicate with us via phone, email, or in person

Why We Collect Your Information?
We collect and use your information to:

• Provide mediation and related services
• Communicate with you and manage appointments
• Respond to your questions or enquiries
• Comply with legal and regulatory obligations
• Improve our services and user experience

 How We Store and Secure Your Information?

We take reasonable steps to ensure your personal information is:

• Protected from misuse, interference, loss, and unauthorised access or disclosure
• Stored securely, whether in electronic or physical format
• Handled in accordance with best-practice data protection procedures

 Disclosure of Information

We will only share your personal information:

• When required or authorised by law
• With your explicit consent
• With trusted service providers (such as IT providers) who assist us in operating our business and are bound by strict confidentiality agreements

 Access and Correction

You may request:

• Access to the personal information we hold about you
• Corrections if your information is inaccurate, outdated, or incomplete

Please contact us in writing to make such a request.

 Cookies & Website Analytics

Our website may use cookies and analytics tools (e.g. Google Analytics) to:

• Understand how users interact with our site
• Improve your browsing experience

You can manage cookie preferences through your browser settings.

 Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will reflect the most recent update date.

 Contact Us

If you have any questions, concerns, or wish to make a privacy-related complaint, please contact us:

Happily Divorced Family Law Mediation Services

Phone: 0415 807 583
Email: hello@happilydivorced.com.au
Website: happilydivorced.com.au